Glass Office

Faxing Software

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FaxWare supplied by JoTiKa:

Faxware is the leading network fax solution for companies and makes your correspondence with fax messages more efficient and easier than ever before. Never again will you have to first print out messages you have written on your PC. Gone are the days when you wasted valuable working time at the fax machine, or paper jams or lack of toner cost time, money and nerves. Thanks to FaxWare all your employees are able to create, send, receive, edit, distribute and archive fax messages directly at their workstation. That means you not only save precious time, but also up to 40% costs.

FaxWare revolutionizes your daily fax-communication and changes your server into a multifunctional fax center. Send documents directly from your PC and from any application. Add cover sheets, the company logo or your personal signature at the push of a button and address one or even thousands of recipients. Incoming faxes are shown in your Inbox and can comfortably be edited, forwarded or stored in the integrated Tobit Archive System directly on your PC.

No more detours to printers or fax machines. No coffee stains, no waiting time at the fax machine. FaxWare makes exchanging your fax messages as fast, easy and efficient as never before.

At a glance

• Professional Client/Server-System

• Conductive faxing out of any windows application

• Personalized broadcasts with the push of a button

• Inserting of signatures and logos as easy as winking

• Usage of covers and templates

• Delayed dispatch for optimized fees

• Automatic redialing

• Central management of appointments and addresses

• Individually extendible management of documents

• Upgradeable to up to 5.000 users and 250 Ports

Requirements
PC or Server with at least Microsoft Windows 2000 or higher, Novell Netware 4 or higher, 32-Bit SuSE Linux (at least version 8), SuSE Enterprise Server, RedHat Advanced Server 2.1 or higher, Debian 3.0 or

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Integrated Fax & Email System

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David supplied by JoTiKa:

With David  you finally bring order to the digital chaos. For David is very well-equipped for all your individual requirements. Regardless of whether you would like to exchange your eMails, faxes or voice messages quickly or whether you would like to organize your messages, information, and multimedia files company-wide – with David you are guaranteed to always be in the right place. But the best thing is that you can extend David with additional functions at any time. With just a click of the mouse. See for yourself: the following table provides you with a perfect overview of David’s scope of services.

• Professional client/server system for an even better functionality on your PC

• Connection to the Internet via standing or dial-up connection

• David InfoCenter for intuitive operation

• Simulation of a permanent Internet connection despite dynamic IPs, e.g. with DSL

• True virus protection for every computer on the network*

• Comfortable data comparison between several David servers*

• Expansion to 10 users, 2 ISDN ports possible eMail

• Professional SMTP mail server for unlimited eMail use

• Client and server-side POP3 query for the use of external providers’ mail accounts

• Extensive message status tracing

• Direct eMail sending from any Office applications

• Personalized broadcasts with just a touch of a button

• Sending of citations with just a click of the mouse

• Postal storage function for problem-free transmission of large file attachments

• Individual assignment of priorities when sending eMail

• Internal eMail forwarding with a click of the mouse

• AlertState signaling for alarm state in case of brand-new viruses*

• Unique virus protection for optimal protection against infected eMails

• Spam-free inbox thanks to targeted eMail identification*

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DoCWEB reduces your costs and eliminates time spent organising, searching, viewing and circulating documents. By improving the availability of documents to users, your service to customers, productivity and overall commercial performance will improve significantly.

From small to large companies, DoCWEB is the filing and viewing system for all your documents including scanned documents or images, faxes, electronic forms, email, Word documents or spreadsheets.

The DoCWEB database gives you the ability to access the documents easily and quickly with powerful search functions and allows you to circulate and output the documents as required via the web.

Your costs are reduced by:

• Eliminating photocopying, and filing of documents

• Saving on filing cabinets, shelving and storage space

• Saving time through rapid access to documents direct from

• the user’s PC

Productivity and customer response can be improved by:

• Allowing enquiries to be handled immediately with

• retrieval of documents within seconds and at a touch of a

• button relevant documents can easily be emailed or faxed

• Security and control are enhanced by:

• Eliminating lost documents

• Electronic documents can be backed up and kept off site

• giving you protection against physical damage

• Documents cannot be altered but can be controlled

• according to set business rules

• Complete audit control

• Accounts Departments, Human Resources, Maintenance,

• Project & Planning, legal and publishing, can benefit by using

• DoCWEB applications.

Ease of use

• Rapid document scanning with quality checks and

• image enhancement tools

• Rapid indexing for each document

• Manual, OCR and barcode recognition facilities for

• automatic indexing

• Automatic indexing routines for links with

• Accounts system etc

• Flexible single and multiple field searches

• Colour coding for documents with searches for

• status or circulation

• Document routing to circulate to other authorised

• users via a secure folder system

• Security, tracking and auditing

• Batch and operator traceability

• Documents cannot be altered but annotations can be

• added with comments or highlighting ensuring the

• security of documents will meet compliance

• requirements

• Multiple security and permission levels for User,

• Groups and Administrators as well as Windows

• domain security

• System Administrator module with User activity

• analysis

• Customisation

• Fully scaleable from departmental to enterprise level with little network traffic as data resides on the server

• Multiple operators can work on the same batch of documents allowing a high throughput of work

• Business rules can be set to customise each type of documents to your requirements

• Email and fax integration

• Fully flexible document sorting by any index

• Links to accounts packages, CRM and other third party applications

• Can output data and images in many formats – XML, PDF, TIFF, JPG, HTML, ASCII etc

• Implementation, training, service and support

• Twofold’s implementation team ensure hassle-free installation through system design to administrator and user training

• Technical service team for post implementation support via our telephone hotline and site visits if appropriate

• For scanners supplied by us, we offer on-site scanner support with Twofold’s own nationwide engineers

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               Back to products | Screen shots

Gtrak already holds customer details, order information and customer price lists; JoTiKa propose to integrate all this information into a single CRM screen. Contacts, sales conversations and complaints would be recorded and attached to customer records for reference and non editable price lists and order details will be accessible via a simple interface. Conversations and files also be attached to a particular order.

The Gtrak3 CRM system now includes the ability to attach conversations and files to an individual order aswell as a customer record.

For customers using a document managment system, there is now an option to locate scanned files on the system that are associated with an order.

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