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Our Services
Support & Customer Service
We aim to install with minimal disruption to office procedures and factory workflow. Planned changes are implemented in stages to make the transition as seamless as possible.
Consultation & Training
We offer one to one or group sessions tailored to your businesses individual requirements.
Data Extraction & Report Writing
Custom built and standardised reports available to help you gain insight into your business.
Bespoke Development
Which is why we at Jotika offer a bespoke development service so we can tailor our software to uniquely suit your business requirements.
Testimonials
“Brian, your team has been exceptional, and we want to thank you and your team for a relationship project. Relationship and business, something very rare. We are not just invested in Jotika, we are invested in you as a team. The hard work, relentless requests, and the challenges of merging with SAP, then my pushback on a lot of issues, still, everyone kept calm and professional. At the end, friendships made. Between PG Group, Jotika and PWC.”
Carin Nel
Business Support Specialist at PG Group
At ESG we are constantly improving and adding even greater value to our customers buying experience week in week out. We need a dynamic software partner who can work with our evolving business needs. Jotika have supported us in realising this goal, by delivering bespoke software solutions from our concept to implementation. They are unique in being flexible and open minded in approach, working as a partner more than a supplier. They work well with our other machinery, software and IT suppliers to bring our ideas to life and more importantly improve efficiency for our business whilst enhancing our customer experience.
Scott Sinden
Managing Director
“Gtrak is a stable program and any problems that do crop up are dealt with by Jotikas’ support team. I must say out of all the suppliers we deal with, Jotika is at the top in terms of customer service.”
Simon Parczuk
IT Director
“We have been using Gtrak 3 for 18 years and every time we phone we get an answer straight away – I like that.”
Ian Short
Owner/Director
“As a glass business owner, I know the value of easy to understand statistical information regarding customer preferences, order trends and base costs. Jotika software provides me with a treasure-trove of diagnostic information about every aspect of my business’ performance. Jotika is user-friendly saving me time and money.”
